Customer Testimonials

Customer Testimonials

Below is just a sample of some of the feedback our customers have shared with us about our various systems and support.  If you would like to share your own experience about AMETEK Surface Vision, please send us your comments through our General Contact page.

Berry Plastics Logo 
Industry: Plastics 
Company: Berry Plastics
Location: Schaumburg, Illinois U.S.A.
Installed Solution: SmartView®
 
“I find the AMETEK Surface Vision systems very reliable and the support has been excellent. The new LED light sources have worked very well and I am very pleased not to have to change the bulbs for 5 or 6 years. The software is user friendly compared with our old inspection systems and we are picking up defects that the old systems missed. SmartView seems to be better able to classify “true” holes than the systems we replaced.”
 
Jeff Franklin, Plant Systems Technician
Berry Plastics

 China Steel Logo
Industry: Metals – Galvanized Steel
Company: China Steel Corporation
Location: Taiwan, China
Installed Solution: SmartView®
 
“AMETEK Surface Vision offers a comprehensive solution for each of the very diverse and demanding inspection tasks we evaluated. The linescan technology utilized in SmartView software offers superior performance, especially in demanding applications, such as in galvanized steel, where we must meet the extremely high-quality standards of automotive manufacturers.”
 
Chih-Chung Wu, Assistant General Manager
China Steel’s Kaohsiung Plant
Coilplus Logo

Industry: Metals – Slitting Line
Company: Coilplus
Location: Greensboro, North Carolina U.S.A.
Installed Solution: VisionGear Slit Inspection™
 
“We began searching for a camera inspection system that would fulfill our expectations and at the same time be economical for our business. We found the AMETEK Surface Vision and began our research.  I will say that from our very first meeting and to this day, AMETEK Surface Vision has exceeded our expectations. Not only with the system they supplied, but the service and expertise they continue to supply. It was and continues to be a great decision to partner with AMETEK Surface Vision. They employ the most professional and technically advanced personnel we have worked with. Our company will purchase additional systems from them in the future.  

Our VGSI system not only met our quality concerns, but also made our slitter line safer. We were inspecting using personnel that reviewed the material at low FPM to catch and flag defects. The VGSI system has eliminated this practice, and we now inspect at full line speeds. I would recommend AMETEK Surface Vision to anyone that needs surface inspection that increases safety and productivity.”
 
C. Bradley Bullard, Quality Manager
Coilplus NC
Finch Paper Logo

Industry: Paper
Company: Finch Paper, LLC (formerly Finch-Pruyn) 
Location: Glens Falls, New York
Installed Solution: SmartView®
 
“The SmartView system has helped Finch Paper by identifying defects that we could not previously see. Our past inspection system did not see the whole sheet, and was unable to provide the clear view of the defects that we now enjoy. The increased visibility into our process allows us to better isolate the cause of the defect before actually turning up a parent roll and doing in-depth examination. This allows for a much quicker response, improving yield and reducing losses.”
 
Mike McCabe, Project Manager
Finch Paper, LLC (formerly Finch-Pruyn)

 Gallatin Steel Logo

Industry: Metals – Steel Hot Strip Mill 
Company: Gallatin Steel
Location: Ghent, Kentucky U.S.A.
Installed Solution: SmartView®
 
“Our SmartView system provides more accurate and timely detection and classification performance data at the precise acquisition over anything we saw in the market– 40% better than our prior system. 
 
Our quality numbers and customer claim rates have considerably gotten better due to SmartView® providing that reliable and precise data across all our systems.

SmartView is definitely a “mission critical” piece of equipment at Gallatin.”
 
Jake McClure, Process Technology
Gallatin Steel
Glatfelter Logo

Industry: Paper
Company: Glatfelter
Location: Gernsbach, Germany
Installed Solution: SmartAdvisor®
 
“Following our installation of the AMETEK solution, detection was immediate, with no major difficulties. AMETEK Surface Vision reached our expectations, with 99% of all failures being detected. 

The individual system setting options are a further benefit. After the first installation on the PM11 in the year 2008, we now have all our paper machines PM9 and PM10 equipped. We are currently installing another system (Advanced Winder) on our PM10 - BU10 Unwinder.

We would highly recommend AMETEK Surface Vision.”
 
Matthias Mörmann 
Glatfelter Gernsbach GmbH & Co. KG

Kloeckner Metals Logo

Industry: Metals – Slitting Line
Company: Kloeckner Metals Corporation
Location: Calvert, Alabama U.S.A.
Installed Solution: VisionGear Slit Inspection™
 
"The VisionGear Slit Inspection System has improved our surface defect detection/analysis of our multiple strip products greatly.

AMETEK Surface Vision’s overall support during this project has exceeded my expectations."
 
George Donchez, Quality Manager
Kloeckner Metals Corporation
Kloeckner Metals Logo 

Industry
: Metals – Slitting Line
Company: Kloeckner Metals Corporation
Location: Calvert, Alabama U.S.A.
Installed Solution: VisionGear Slit Inspection™
 
“When we tell our customers that we have a product [VGSI] that can inspect the surface quality of their coils, it’s like telling them that we are ISO or QA 1000 certified. This gives the customer reason to consider Kloeckner over other processors.” 

“The product [VGSI] is definitely a value add. We have had automotive customers ask us to quote to process automotive product because of the [VGSI] system.”
 
Cindy DeScenna, Sales Manager
Kloeckner Metals Corporation

Nucor Steel Logo 

Industry: Metals – Steel Hot Strip Mill 
Company: Nucor Steel
Location: Crawfordsville, Indiana U.S.A.
Installed Solution: SmartView®
 
“We are very pleased with our new Hot Mill inspection system. We recently installed a SmartView system with streaming video capability. We are even more impressed with the people of AMETEK Surface Vision and the support we have received. We look forward to a long-standing relationship. MANY THANKS!”
 
Neil Brown, Hot Mill Metallurgist
Nucor Steel

 SDI Logo

Industry
: Metals – Steel Hot Strip Mill 
Company: Steel Dynamics, Inc.
Location: Ghent, Kentucky U.S.A.
Installed Solution: SmartView®
 
“Our experience with the SmartView system has been pretty much set it up and let it do its thing – which is 100% inspection on every coil we make.”
 
Keegan Wright, Hot Mill Metallurgical Engineer
Steel Dynamics, Inc.

Steel Technology Logo 

Industry
: Metals – Steel Pickling Line 
Company: Steel Technologies
Location: Ghent, Kentucky U.S.A.
Installed Solution: SmartView®
 
“Anyone can use the SmartView system without previous experience. From day one, the operator is getting the performance and results that he needs to run the line faster with confidence.”
 
Mike Estes, General Manager
Steel Technologies Ghent Pickling facility